We extend our warm welcome to you and we are pleased and proud that you have decided to visit our country. The Croats call their country “Our Beautiful Homeland” - the starting verse of the Croatian national anthem. The Republic of Croatia is a European parliamentary state and a part of European political and cultural history. By size it is classifi ed among the medium size European countries such as Denmark, Ireland, the Slovak Republic or Switzerland. Croatia is a land of open frontiers and clear cut customs regulations. It is also a land of concord and one that is respectful towards its guests. We Croats strive to make our beautiful homeland equally beautiful to all who visit it, and we do our best to ensure that they take with them only beautiful memories.
Travel documents:
A valid passport or some other identifi cation document recognised by international agreement; for certain countries a personal identity card is suffi - cient (i.e. a document which testifi es to the identity and citizenship of the bearer). Information: Diplomatic missions and consular offi ces of the Republic of Croatia abroad or the Ministry of Foreign Affairs and European Integration of the Republic of Croatia. Tel: +385 1 4569 964; E-mail: stranci@mvpei.hr; www.mvpei.hr
Customs regulations:
Customs regulations in the Republic of Croatia are almost completely harmonised with the regulations and standards of EU member states, but the value of objects of non-commercial character for personal use allowed to be brought into the country without tax duty or PDV (VAT) is limited to 300 HRK (kuna).
Foreign and local currency and cheques is freely taken in or out by foreign and Croatian citizens with residence abroad, but the transfer of an amount exceeding 40,000 kuna must be declared to a customs offi cial. Valuable professional equipment and technical devices must also be declared to a customs offi cial at the border crossing. PDV (VAT) is refunded to foreign nationals when leaving the country for individual goods purchased in Croatia, for amounts in excess of 500 HRK, upon the presentation of a PDV-P, or rather a “Tax-cheque” form verifi ed exclusively by a customs offi cial. For additional information please contact the Customs Administration (www.carina.hr)
Information regarding the conditions of import of products of animal origin in the personal luggage can be obtained from the Ministry of Agriculture, Fishing and Rural Development - Administration for Veterinary Medicine (Tel.: + 385 1 610 9749, 610 6703 and 610 6669).
Currency:
The kuna (1 kuna = 100 lipa). Foreign currency can be exchanged in banks, exchange offi ces, post offi ces travel agencies and hotels.
Post and telecommunications
Post offi ces are open from 7 a.m. to 7 p.m. on weekdays, in smaller centres from 7 a.m. until 2 p.m.; some offi ces work a split shift. In most towns and tourist centres, on-duty post offi ces are open on Saturdays and Sundays.
Phone cards are used in all public telephones and may be purchased from post offi ces and from newspaper and tobacco kiosks. International calls may be made directly from public telephones. www.posta.hr
Shops and public services working hours
Most shops are open from 8 a.m. until 8 p.m. on weekdays, on Saturday and Sundays until 2 p.m.; in the season longer. Public services and business offi ces work from 8 a.m. until 4 p.m., Mondays to Fridays.
Health services
There are hospitals and clinics located in all the larger towns and cities, while smaller centres have dispensaries and pharmacies. Foreign visitors who are covered by health insurance in their own country do not have to pay for services of emergency health care during their private stay in the Republic of Croatia if a convention on Social Security has been signed between the country they come from and Croatia, i.e. if they have in their possession a certifi cate stipulated by such a convention confi rming their right to health care. Health care (including transport) is used for emergency cases in the manner and according to regulations valid for Croatian citizens covered by Social Security, with identical participation in health care costs (participation and administrative duties). Persons coming from countries with which no such convention has been signed shall personally bear the costs of health services rendered.
Power supply: 220 V, frequency 50 Hz
Tap water is potable in all parts of Croatia.
Public holidays
1 January - New Year’s Day, 6 January - Epiphany, Easter Sunday & Easter Monday, 1 May - Labour Day, Corpus Christi, 22 June - Anti-Fascist Resistance Day, 25 June - Statehood Day, 5 August - Victory Day and National Thanksgiving Day, 15 August - the Assumption, 8 October - Independence Day, 1 November - All Saints’ Day, 25-26 December - Christmas Holidays
Fuel stations:
Open from 7 a.m. until 7 or 8 p.m. every day; in the summer season, until 10 p.m.On-duty fuel stations in the larger cities and on main international routes are open 24 hours a day. All fuel stations sell Eurosuper 95, Super 95, Super 98, Super plus 98, Euro Diesel and Diesel, and gas (LPG) is also available in major cities, and at fuel stations along motorways. For information on fuel prices and a list of centres selling LPG gas go to: www.ina.hr; www.omv.hr; www.tifon.hr; www.hak.hr
Important telephone numbers:
International country • code for Croatia: +385
• Police: 92
• Fire Brigade: 93
• Ambulance: 94
• Roadside vehicle assistance: 987 (When calling from abroad or by mobile phone, call +385 1 987)
• National Centre for Search and Rescue at Sea: 9155.
• The countrywide number for all emergency situations: 112
• General information: 981
• Information on local and intercity numbers: 988
• Information on international numbers: 902
• Weather forecast and road conditions: 060 520 520
• Croatian Automobile Club (HAK): +385 1 46 40 800, Internet: www.hak.hr; E-mail: info@hak.hr
Dear guests,
In order to ensure both your pleasant stay in our country and the observance of its laws, we respectfully request that you check whether you have been correctly registered for the whole period of your stay, from the day you arrive to the day of your departure. This is an important and necessary procedure, particularly if you are staying in private accommodation, both for the sake of guaranteeing you a quality service and in order to prevent illegal operations of those who are not registered for the provision of accommodation service.